Deleting data

Sometimes Roblox sends you a "Right to Erasure" request: a player's account was deleted, and you have to delete their data. This page shows how, and how to wipe a player back to the start without deleting them.

Deleting a player's data

Your store needs Erasable = true, as in Your data. Then:

-- Deletes a player's saved data. True once nothing is saved for them.
local function ErasePlayer(UserId: number): (boolean, string?)
	local Ok, Result = PlayerStore:Erase(UserId)
	if Ok or Result == "Missing" then
		return true, nil -- erased, or there was nothing to erase
	end

	return false, tostring(Result)
end

Erase deletes everything saved for that player. Missing means nothing was saved for them, which is just as good.

Run it from an admin command, or anywhere on the server that suits you. If it answers anything else, like Busy or Unresolved, run it again a bit later. Erasing twice is safe.

Other places their UserId lives

Erase only deletes the player's own data. If you keep their UserId anywhere else, like in a guild's member list or a trade log, remove it from there too, with an op of your own on that store.

Checking it worked

A server that was still saving the player's data when you erased it could write it back. Their account is usually already deleted, so this is rare, but it's worth checking a day later:

-- True if nothing is saved for this player.
local function IsGone(UserId: number): boolean
	local Data, Why = PlayerStore:Peek(UserId)
	return Data == nil and Why == "Missing"
end

If it's not gone, erase it again.

Roblox also keeps old versions of every DataStore key for 30 days. Ledger doesn't delete those.

Wiping a player back to the start

To reset a player without deleting them, for example a cheater's progress, use Reset:

local function WipePlayer(UserId: number): (boolean, string?)
	local Ok, Result = PlayerStore:Reset(UserId)
	if Ok then
		return true, nil
	end

	return false, tostring(Result)
end

Reset puts their data back to Default and keeps the key. It works on any store, Erasable or not. Missing means they have no saved data, so there's nothing to reset.

If the player is in a game when you do this, kick them first, so they rejoin with the reset data.

Turning Erasable on later

If your store went live with Erasable = false, you can turn it on in an update. Players saved before that can still be erased. Wait until no server is running the old version before you erase anyone: shut down all servers after you publish.

Next: Shutdown and testing